Quality Service Check List, Communication & Reports

Quality service check list to ensure thorough relocation's:

Prompt and competitive quotes to ensure customer trust.
Automated computerized status report system to customers and agents.
Personalized communications that maintain the continuity of related services.
National third party insurance carrier provides fast, independent claim processing.
Performance survey tracks quality of service with a non-bias review of all services.
Experienced staff of proficient coordinators and vendor relationships.
Vendor's favor our customer demands due to established quick pay history.

Liz Calderone Advanced Movers will act as your international coordinator, providing consulting and counseling for each type of relocation. Single contact coordination with Liz Calderone Advanced Movers will enable all parties the best possible results for information and a successful relocation.

Survey and pack dates advised.
Shipment information upon completion of packing and loading of shipment
International Shipment Status Reports are faxed upon all pertinent changes in transit.
Inbound Shipment Pre-Advise is faxed and sent to each destination agent with all pertinent documents.
Delivery confirmation is faxed after delivery to residence.
Performance survey is mailed to the customer with a return envelope provided.